Returns and Exchanges

It is our goal to ensure that you have a wonderful shopping experience and are satisfied with your purchase.  If your item(s) arrive and are not as you expected we will do our best to remedy the situation.

  • Items returned must be in new condition with tags, unless an item is defective. If the product is for an animal, please try items on the animal with a covering to prevent dirt and marks.
  • Returns made within 14 days of purchase may be eligible for a refund. Returns made after 14 days of purchase may be eligible for store credit. Returns will not be accepted after 30 days.
  • For refunds, purchase price will be credited back to the same credit card on which the purchase was made.
  • The customer is responsible for return shipping. We do not accept returns that are shipped C.O.D.
  • Please include a copy of your shipping receipt.